The Role of Customer Experience (CX) in Government Digital Transformation

With the one-year anniversary of the Executive Order on Transforming Federal Customer Experience and Service Delivery...

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Data-Driven Decision Making in the Federal Government: How to Move toward Augmented Intelligence

A number of federal government initiatives in recent years have pushed federal agencies toward data-driven...

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Becoming a Citizen Developer: Using Appian to Create a Functional Product in One Week

Digital transformation and modernization efforts sweeping across Federal agencies have fundamentally changed the way...

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Driving the Success of the Connected Health Revolution

Connected health is a socio-technical model for healthcare management and delivery that uses technology to provide...

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